Privacy Policy

Last Updated: February 05, 2025

1. Information Collection

1.1. Personal Information We Collect:

  • Name, email address, phone number
  • Billing and delivery addresses
  • Payment information
  • Order history and preferences
  • Device information and IP addresses
  • Communication preferences

1.2. Information Collection Methods:

  • Direct submission through forms
  • Automated collection through cookies
  • Third-party service providers
  • Customer service interactions

2. Use of Information

2.1. We use your information to:

  • Process and fulfill your orders
  • Send order confirmations and updates
  • Provide customer support
  • Improve our services and products
  • Send promotional communications (with consent)
  • Detect and prevent fraud
  • Comply with legal obligations

2.2. Marketing Communications:

  • You can opt-out of marketing communications anytime
  • Essential service communications cannot be opted out
  • Preference settings can be modified in your account

3. Information Sharing

3.1. We share information with:

  • Payment processors for transaction processing
  • Delivery partners for order fulfillment
  • Analytics providers (in anonymized form)
  • Legal authorities when required by law

3.2. Third-Party Service Providers:

  • Must adhere to our privacy standards
  • Can only use data for specified purposes
  • Must implement appropriate security measures

4. Data Security

4.1. Security Measures:

  • SSL encryption for data transmission
  • Secure payment processing
  • Regular security assessments
  • Limited staff access to personal data

4.2. Data Retention:

  • Data kept only as long as necessary
  • Regular data cleanup procedures
  • Option to request data deletion

5. Your Rights

5.1. You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request data deletion
  • Withdraw consent for processing
  • Object to data processing
  • Request data portability

6. Cookies Policy

6.1. We use cookies to:

  • Remember your preferences
  • Analyze site traffic
  • Enhance site security
  • Provide personalized experience

6.2. Cookie Control:

  • Browser settings can control cookies
  • Essential cookies cannot be disabled
  • Cookie preferences can be updated anytime

7. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

8. Changes to Privacy Policy

We may update this privacy policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

9. Contact Information

For privacy-related inquiries, please contact:

Privacy Officer
Sri Sai Srinivasa Home Foods
Email: privacy@srisaisrinivasafoods.com
Phone: +91 XXXXXXXXXX
Address: [Your Complete Address]

Sri Sai Srinivasa Home Foods